FREQUENTLY ASKED QUESTIONS

Products

Please provide further information about Bisou Dates and Chocolates?

Why did you decide to use Medjool dates?

Where do you get your products?

What is the percentage of chocolate you use?

How do I maintain the freshness of the chocolates?

Do you only use dark chocolate?

Do all your products contain nuts?

Allergy Information

Shipping

When will my order be sent to me?

Will you ship orders in the summer?

How will I receive confirmation for my order?

Customization

Can I customize an order?

May I order products for special events?